PRIVACY POLICY
Actus Create Co., Ltd. (hereinafter referred to as “the Company”) Recognizing the importance of customers’ personal information, we will comply with various norms regarding the protection of personal information, and strive to protect personal information, such as preventing leakage accidents, based on the following policy.
1. Definition of personal information
Personal information means information that can be used to identify an individual customer and information that is unique to an individual customer that is collected and obtained from the customer.
Examples: Name, address, telephone number, e-mail address, etc.
2. Collection and Acquisition of Personal Information
We will collect and obtain personal information to the extent necessary and by lawful and fair means. In addition, when collecting and obtaining personal information about minors, we may obtain the consent of parents or guardians as necessary.
3. Management of personal information
In order to keep customers’ personal information accurate and up-to-date, and to prevent unauthorized access, loss, damage, falsification, or leakage of personal information, we will take necessary measures such as maintaining and developing a security system and a management system, thoroughly educating employees, and implementing safety measures and strictly managing personal information. In addition, in order to appropriately manage the acquired personal information, we will take organizational, human, technical, and physical safety management measures, such as appointing a manager for each department that handles personal information in accordance with laws and regulations.
4-1. Clarification of purpose of use
When using personal information, we will clearly define the purpose of use for each service that requires the use of personal information, and use it within the scope notified to the customer. In addition, if we change the purpose of use of personal information, we will take appropriate measures such as announcing the changed purpose of use on this website, notifying customers, and obtaining consent from customers.
4-2. Purpose of use of personal information
We will use personal information held by us mainly for the following purposes
Provision of useful and appropriate information and services to customers, such as introductions of products and services handled by the Company
Developing our products, improving the quality of the services we provide, and conducting market research and analysis within our company.
5-1. Provision of personal information to external parties: Consignment
In order to achieve the purpose of use of personal information notified to customers, we may outsource operations related to the handling of personal information to the extent necessary. In that case, we will conclude an agreement regarding the protection of personal information after confirming that the contractor will adequately protect personal information, and will take appropriate supervisory measures.
5-2. External provision of personal information: Provision to third parties
In principle, we will not provide personal information to third parties, except in the case of the above consignment or joint use. In exceptional cases, when providing personal information to a third party, we will always obtain the prior consent of the customer. However, personal information may be disclosed or provided in the following cases.
Joint use of personal information
When disclosure or provision is requested by laws and regulations from government offices, courts, public prosecutors, police, bar associations, consumer affairs centers, or other organizations with equivalent authority.
In addition to (1) and (2) above, when disclosing or providing information in accordance with laws and regulations.
6. Response to Customers
If a customer wishes to disclose, correct, add, delete, suspend the use of, suspend the provision of personal information to a third party, or inquire about the purpose of use of personal information, or consult with a complaint, the Company will promptly respond to the request within a reasonable range after confirming the identity of the customer. In order to confirm your identity, we may check your contact information and other details.
7. Proper management of personal information
When managing personal information collected and obtained from customers, we will appoint a person in charge of management, take strict measures to prevent unauthorized access, loss, destruction, falsification, and leakage of personal information, and strive to manage it appropriately to maintain the accurate content of personal information.
8. Responsibilities as a Business Operator Handling Personal Information
We will comply with laws and regulations applicable to personal information. In addition, we will strive to optimize the handling of customers’ personal information while making improvements as appropriate.
9. Revision of this policy
We may review this policy from time to time and revise it in whole or in part. In the event of revision, we will promptly notify you on this website.
