Specified Commercial Transactions Act

特定商取引法に基づく表記 — Notation based on the Act on Specified Commercial Transactions (Japan)

Business Information

Business Name
Actus Create Co., Ltd.
アクタスクリエイト株式会社

Head Office Address
2-1-1 Hakata-ekimae, Hakata-ku, Fukuoka-shi, Fukuoka 812-0012, Japan

Phone
+81-92-600-4789
Available during reservation hours

Email
info@mayu-spa.com
Reservations and inquiries are also accepted via WhatsApp.

Services & Pricing

Service Description
Mobile massage and sports therapy service — we come to your home, hotel, or condominium.

  • Sports Massage (Dry)
  • Oil Massage / Aroma Oil Massage
  • Hot Stone Massage
  • 4-Hands Enhanced Massage

Session duration varies by menu. Please refer to the Menu page for details.

Pricing
Treatment fees: Please refer to the Menu page for individual prices.
Outcall fee: From ¥5,000 per visit (varies by distance and area).
All prices are inclusive of consumption tax.

Additional Charges
The outcall fee is charged separately from the treatment fee.

Payment & Service Delivery

Payment Methods
  • Cash
  • Credit card
  • Online payment (PayPay)

Payment Timing
Payment is due upon completion of the treatment session.

Service Delivery
Service will be provided at the agreed date, time, and location upon booking confirmation.

Cancellations & Refunds

Cancellation Policy
  • More than 1 hour before the scheduled session: Free cancellation
  • Less than 1 hour before the session, or no-show without prior notice: 100% of the treatment fee will be charged

To cancel, please contact us via WhatsApp or at info@mayu-spa.com.

Refund Policy
Refunds are not available for completed sessions due to the nature of the service.
For cancellations within the free-cancellation period, refunds will be processed within 7 business days of payment confirmation, using the original payment method.

Cooling-Off Period
As this service is a single-session, appointment-based mobile treatment, it does not fall under the category of “Specified Continuous Service” as defined by Japan’s Act on Specified Commercial Transactions. Therefore, the statutory cooling-off period does not apply.

Other

Service Area
Niseko area, Hokkaido. For other areas, please feel free to contact us.

Last updated: May 9, 2026

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